Shipping
Orders for items marked “In stock” are generally processed within two business days, and shipments are dispatched every business day. In the vast majority of cases, orders for “In stock” items placed before 10:00 AM are processed that same day. Should we be unable to process an order within this timeframe due to unforeseen circumstances, we will contact our customer individually.
Items marked “Available on back-order” are crafted and dispatched within 7–10 business days. During our busiest months (November and December), we will contact customers individually regarding the expected delivery time.
Prices
Free shipping on orders above €50 applies to all countries within the EU. Orders below €50 will be charged as following:
Slovakia:
Home Delivery: 4,20 € incl. VAT
Packeta: 3,50 € incl. VAT
Czechia:
Home Delivery: 6,60 € incl. VAT
Packeta (Zásilkovna): 4,20 € incl. VAT
Rest of Europe: 7,90 € incl. VAT
In case of Norway and Switzerland, we charge a customs clearance fee (34,20 € incl. VAT).
Change of Size
If you’ve ordered the wrong size and would like to exchange it, the process is simple. Just email us at lebeddie@lebeddie.com or send us a message on Instagram. We’ll arrange for a courier to deliver the new size and collect the original one at the same time.
The exchange costs 10 €, including shipping in both directions. To help us reduce unnecessary shipping and its environmental impact, please check our Size Chart carefully before placing your order.
Returns
If you’ve changed your mind about your Lebeddie purchase and would like to return a product, simply let us know within 14 days of receiving your order. You’ll then have another 14 days to send the product back to us. The product must be unused and in its original packaging.
Just email us at lebeddie@lebeddie.com with your order number and let us know you’d like to return the product. We’ll issue a refund once we’ve received the returned product.
If you’d prefer us to arrange the return shipping, we can send a courier to collect the product directly from your address. This service costs 5 €.
Please send us an e-mail in the following format:
To: lebeddie@lebeddie.com
I hereby withdraw from the contract for the purchase of the following product(s): (product name, colour, size)
Order number:
Ordered on (date) / received on (date):
Name of the customer:
Address of the customer:
Signature of the customer:
Date: